"Travel down memory lane with Dexterine" Topic posted was selected based on theme in various subjects/activities. Retrospective or reflective method is used for recording and analysing some events. Descriptive or narrative method is applied to other topics. A photograph can speak a thousand words. Hence, digital image may speak for itself. Yet, to make it clearer, I may use retrospective, reflective, descriptive or narrative caption to illustrate it. dexterine@yahoo.com smho@e.ntu.edu.sg
Monday, March 11, 2013
Circulation Desk Training
Information Desk Training, 2011. University of South Dakota, University Libraries
I think this is a good video with both negative and positive examples. Information desk or circulation desk in the library are the first point library users visit, and the SMILE technique highlighted in the video is a great summary for all to remember!
To skip the bad example, play from 1.25 mins onwards!
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